Delivery and Operations

Professional Experience

IT Manager

2024 - Present

IT Manager

AF Securities Giza, Egypt

• Architect hybrid cloud infrastructure integrating Azure AD with on-prem Active Directory, enabling seamless identity management

• Implement FortiGate next-gen firewall policies reducing security incidents by 40% through granular traffic inspection and intrusion prevention

• Administer WSUS patch management maintaining 95% critical update compliance within 48-hour deployment windows

• Manage MS-SQL database clusters supporting trading platforms with 99.9% uptime

2023 - 2024

IT Infrastructure Manager

Abgad (Pharos Consumer Finance) Giza, Egypt

• Engineered Fortinet security fabric (FortiGate/FortiSwitch/FortiAP).

• Optimized Azure resource allocation through rightsizing VMs and reserved instances.

• Designed site-to-site VPN architecture connecting branch offices with 99.5% uptime and automated failover

• Managed MS-SQL high-availability groups ensuring RPO <15 minutes for critical financial databases

• Implemented Azure AD Conditional Access policies enforcing MFA

2022 - 2023

IT Manager

Abgad (Pharos Consumer Finance) Giza, Egypt

• Installed, configured, and administered Windows Server, Active Directory, Group Policy, file shares, WSUS, WDS, and FortiGate firewall

• Developed and implemented IT infrastructure strategies, policies, and procedures

• Monitored and maintained IT systems, networks, and applications ensuring optimal performance

2019 - 2022

IT Manager

HD Securities Giza, Egypt

• Spearheaded Sophos XG firewall deployment replacing legacy infrastructure, improving threat detection accuracy by 35%

• Led IT team of 4 technicians through ITIL-based change management processes, achieving 98% on-time project delivery

• Implemented WDS automated imaging reducing workstation deployment time from 4 hours to 45 minutes

• Established disaster recovery protocols with 4-hour RTO through Azure Site Recovery implementation

• Configured DFS namespace and replication for 5TB of shared data across 2 sites ensuring 99.9% file availability

• Managed IT staff including hiring, training, and performance evaluation